Carbon Copy Cloner Icon   

CCC License, Registration, Trial, Banners, etc.

 

Thanks for trying Carbon Copy Cloner! You can try the complete feature set of CCC for 30 days before purchasing it. Use that time to explore CCC's automated, incremental backup functionality, make a bootable backup, move your digital life to a new hard drive and get peace of mind.

When you are satisfied with CCC's feature set and performance, you can purchase a license for CCC at our online store. When you purchase CCC, we will send your registration information via email with a link that will instantly apply the registration information to CCC.

Frequently Asked Questions

"When I click on the button to apply my registration settings, my browser says that it can't open this weird-looking URL."

If you click on the "Click Here to Register CCC" button in the email that you received from us and you get a message similar to "Safari can't open com.bombich.ccc.lic://blah-blah-blah because OS X doesn't recognize Internet addresses starting with com.bombich.ccc.lic", that means that CCC hasn't yet been registered as the application that handles those URLs. Typically CCC is registered as that URL handler when you launch CCC, so be sure that you have downloaded CCC and opened it on the Mac where you're trying to apply the registration settings. If you have already opened CCC (3.4.5 or later) and you're still getting this message, try entering the registration values manually, or contact us for assistance.

Is CCC "donationware"?

No, CCC is no longer donationware. In order to grow our support and development team, we have made the transition to a commercial product. This will allow us to to continue offering frequent updates to our software, including new features. This will also enable our stellar customer support to remain that way. Transitioning from donationware to a commercial offering underscores our commitment to deliver the best Mac OS X cloning and backup utility on the market.

If I donated for CCC in the past, will I have to purchase the new version?

No. To express our appreciation to all of the people who have sent a verifiable donation to Bombich Software prior to July 24, 2012, we will grant a registration code for CCC 3.5. If you are a previous donor and see a message about a 30-day trial, you can retrieve your registration code. We have done our best to automatically generate registration codes for all that have donated in the past, so please first try to retrieve your registration code via the web, as described below.

Please note that Carbon Copy Cloner has never been sold as part of a software or hardware bundle in the past. Also, note that simply clicking the "I paid" button (which would have suppressed the banners) is not the same thing as sending a donation to us. The only way you could have donated to Bombich Software is through a PayPal payment or a donation sent through postal mail.

If you are currently using CCC and have not donated in the past, you are welcome to continue using any version up to and including 3.4.6 as long as you like without purchasing a license. However, in order to qualify for a free CCC 3.5 license, you must have made a donation to Bombich Software prior to July 24, 2012. As of this date, we phased out the donation model and all software license purchases need to be completed through our software sales store.

Can I continue using the older version that is "donationware"?

Yes, absolutely. Note, however, that previous versions of CCC are not qualified against Mountain Lion. Choose "Update CCC..." from the Carbon Copy Cloner menu to see options for disabling the CCC software update checks.

How do I retrieve my registration information? I paid for CCC in the past, but now I'm trying to use CCC under another user account.

If you see a prompt to purchase CCC or banners during a backup and you have paid for CCC in the past, you can retrieve your registration information at our website. Simply provide the email address that you used when you paid for CCC, and we'll send your registration information via email. A button in the email will instantly register CCC (no copying/pasting of registration codes, etc. is required).

Retrieve CCC Registration

What if I can't retrieve my registration information?

There are several reasons that this might happen, e.g. you don't have access to the email account you used when you originally paid for CCC or you don't remember which email you used. If you can't automatically retrieve your registration information, we need to verify your previous donation. There are two different ways we can do this:

  1. The easiest way is to forward us a copy of your PayPal receipt via email (search your email for BOMBICHSOFT or mike@bombich.com).
  2. If you cannot locate the PayPal receipt, please send us an email. In order to ensure speedy processing, it must include the following information:
    • Your first and last name (and any business names under which you may have contributed),
    • The email address(es) you may have used when you paid for CCC,
    • The approximate date that you donated to CCC,
    • Whether you submitted your donation online or via postal mail.

We'll work it out as quickly as possible. Our goal is not to ask for additional money from past contributors. If you paid for CCC in the past, let us know about it and we'll send you a registration code.

Can I use one license of CCC on multiple Macs in my household?

Yes, the CCC License allows you to install and use Carbon Copy Cloner on any computer that you own or control for personal, noncommercial use. If you're using CCC commercially or institutionally, check out our Corporate and Education Licensing options.

To apply the registration settings to another Mac, drag the "Apply registration settings in CCC" link from your purchase confirmation email to your Desktop. When you drag the link to your Desktop, a bookmark file will appear on the Desktop. Transfer this file to your other Macs and double-click it to apply the CCC registration settings there.

If I pay for CCC now, will I have to pay for future updates?

Updates (e.g. bug fixes, 3.5.1, 3.5.2, etc.) are always free to registered users. Upgrades (e.g. version 4.0, 5.0, etc.) that include new features and functionality, support for newer operating systems, etc. will be handled like most commercial software: current users will be offered a lower upgrade price but the previous version will continue to work if you decline to purchase the update.

Why isn't CCC on the Mac App Store?

We would love to add the Mac App Store as a distribution channel for CCC, but there are certain classes of applications that do not meet the policy requirements imposed by Apple. Unless Apple changes these policies, you will never see a utility that can make a bootable backup of Mac OS X on the Mac App Store. You can send Apple some feedback about this policy, but judging from the absence of the Mac App Store from Apple's Feedback page, and Apple's pertinacious position on this matter, we don't anticipate a change in this policy.

Why do I have to provide my address and phone number when purchasing CCC?

FastSpring, our payment processing service, requires this information for fraud prevention (for both Credit Card and PayPal-funded orders). They use this information, and a number of other metrics, to help prevent fraudulent orders. Bombich Software will never share this information with other companies or individuals. This information is only used to process your order.

Bombich Software Privacy Policy